Refund policy

Cancel within 48 hours of payment for a full refund. After that, $100.00 is retained as a non-refundable processing fee and the balance is refunded.

To cancel a registration, reply to your confirmation email or contact the DOT Training Solutions office. Cancellations are effective when we receive them, not when they are sent.

Refunds are returned to the card that paid, through Stripe. Your bank decides how long it then takes to appear on your statement — usually five to ten business days.

Seats may be transferred to another person at no charge at any time before the class begins. Tell us the new attendee's name and email and we will move the seat.

If DOT Training Solutions cancels or reschedules a class, every seat in it is refunded in full regardless of when it was booked.

Course materials that have already shipped do not need to be returned.